Recovering from Identity Theft
If someone stole your identity, act fast. Fast action can help reduce the damage identity theft can cause.
What should I do if a thief uses my information?
Step 1: Place an initial fraud alert on your three credit reports
- Call any one of the three credit reporting That company must tell the other two.
Fraud departments of the credit reporting companies:
Step 2: Order your credit reports
- Call all three credit reporting companies and order your credit report from Identity theft victims can get the reports for free.
- You might know that some of your accounts are affected by identity Contact those accounts now. Talk to someone in the fraud department of the company. Then write the company a letter.
Step 3: Create an Identity Theft Report
Submit a complaint to the FTC. You can call or do it online.
- By phone: Call 1-877-438-4338 (1-866-653-4261 TTY)
> talk to a counselor. The counselor will ask questions to gather information about your complaint
> ask the counselor to email you a link so you can print your complaint. Your completed complaint is called the
“Identity Theft Affidavit”
> go online to save or print your Identity Theft Affidavit.
- Online: Go to gov/complaint
> Type your information into the online form, following the prompts on every screen.
> Review all the information you typed
> Click the button to submit your complaint. Your submitted complaint is called an “Identity Theft Affidavit”
> Save the complaint reference number
> Click the link to save the Identity Theft Affidavit to your computer
> Print your Identity Theft Affidavit. Keep it in a safe place.
- File a police Take your FTC Identity Theft Affidavit with you
> Get a copy of the police report or the number of the police report
- Attach your FTC Identity Theft Affidavit to your police That is your Identity Theft Report. Keep it in a safe place.
September 2012 / Federal Trade Commission / consumer.gov